We provide the necessary follow-up since the opening of the call, supply of parts with logistics centers distributed around the world.
- Technicians available 24 hours a day in 193 countries, performing corrective and preventive maintenance on servers, storages, and other IT equipment.
- Upgrade of controller cards, HDD, memories, processors, supplies, tape drives.
- Firmware updates, drive, BIOS, software installation, operating systems plus desktop and server virtualization.
- Internal hygiene in IT equipment.
- Remote incident tracking.
- Real-time ticket updates 24 hours a day with trilingual call center.